American cloud-based software company headquartered in San Francisco, the global leader in CRM. Offers the Customer 360 platform and a suite of sales, service, marketing and analytics applications, and since 2024 develops autonomous AI agents under the Agentforce brand.
Salesforce, Inc. is an American technology company headquartered in San Francisco, founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff and Frank Dominguez. The company pioneered the SaaS model, introducing the first widely adopted fully browser-based CRM. Today Salesforce delivers the unified Customer 360 platform covering sales (Sales Cloud), service (Service Cloud), marketing, commerce, analytics (Tableau), integration (MuleSoft) and team communication (Slack). The Einstein AI layer has been embedded in its products since 2016, and in 2024 the company launched Agentforce — an autonomous AI agent platform for enterprises. Salesforce is listed on NYSE under the ticker CRM and has been a Dow Jones Industrial Average component since 2020.
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