ServiceNow
ACTIVEServiceNow, Inc.
Big TechPlatform company
ServiceNow Inc.Service-now.comNow Platform
American SaaS company providing a cloud platform (Now Platform) for enterprise workflow automation — ITSM, CRM, HR, security, GRC — with an agentic AI layer (AI Agents, Now Assist).
HQSanta Clara
ServiceNow
Santa Clara, United StatesFounders
Domain of activity
5 areas · 8 technologies · 7 industriesWhat they do5Areas
- AI platforms
- Agent systems
- Cloud AI
- Process automation
- Data analytics
How they do it8Technologies
- Agentic AI
- Generative AI
- LLM
- RAG
- NLP
- Tool Use
- Fine-tuning
- MLOps
Who for7Industries
- Finance & banking
- Telecommunications
- Healthcare
- Public sector
- Retail
- Industrial manufacturing
- Energy
Global presence
HQ Santa Clara · 44 officesScale & funding
maturedevelopment stage
activestatus
Organizational relations
4 strategic relationsStrategic relations
4- PartnershipNVIDIATechnology partnership announced in May 2023 — joint development of generative AI for enterprise (Now LLM models trained on NVIDIA DGX Cloud, integration with NeMo, Triton and AI Enterprise). The collaboration also extends to telcos (TM Forum, Vodafone) and is a pillar of the ServiceNow agentic platform layer.2023 →
- PartnershipOpenAIPartnership announced in January 2026 — integration of OpenAI models (GPT) with the ServiceNow agentic platform to enhance agentic AI features (Now Assist, AI Agents).2026 →
- PartnershipAnthropicPartnership announced in January 2026 — integration of Anthropic models (Claude) with the ServiceNow agentic platform to enhance agentic AI features.2026 →
- PartnershipMicrosoftLong-standing technology cooperation: ServiceNow available on Azure Marketplace, integration with Microsoft 365 Copilot and Teams, bidirectional data exchange between Now Platform and the Microsoft ecosystem.
Profile & metadata
3 classification · 1 external linksClassification
- Statusactive
- Development stagemature
- Organization typeBig Tech
External links