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Slack (Slack AI)
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Slack (Slack AI)

Slack AI is a set of artificial-intelligence features built into the Slack team-communication platform (owned by Salesforce). It runs natively inside Slack and includes channel and thread summaries, natural-language search answers, message translation, huddle notes, daily recaps and Slackbot acting as a personal AI agent.

AI features are available on Slack's paid plans, with progressively broader capabilities: the Pro plan covers basic summaries and notes, Business+ adds search answers, translations, file summaries and automations, and Enterprise+ enables enterprise search that spans multiple applications.

Slack states that customer data never leaves Slack and is not used to train large language models, and that the LLMs run within Slack's AWS virtual private cloud (VPC), meeting the same compliance standards as Slack itself. Through Agentforce in Slack, Salesforce agents can also operate in the context of a team's conversations.

In-App AssistantWeb appDesktop appMobile appPaidSeat-basedBusiness subscriptionEnterprise
Released 14 Feb 2024Updated 24 Aug 2026Global · Global
Visit websiteAPI documentation

Overview

System type
Input
TextDocumentsImageURLsData queries
Output
TextSummariesStructured dataReports

Access & Pricing

PUBLIC
Access channels
In-App Assistant
Assistant embedded inside another application or platform.
Web app
Access through a browser-based web application.
Desktop app
Native app for macOS, Windows or Linux.
Mobile app
Native app for iOS or Android.
Availability scope
Global
Global

Slack AI is available on all paid Slack plans; the feature scope grows from Pro through Business+ to Enterprise+ (enterprise search). Language availability is expanding progressively.

Subscription model
PaidSeat-basedBusiness subscriptionEnterprise
Pricing
Updated 24 Aug 2026Official pricing

Slack AI features are included in Slack's paid plans at no separate charge. Pricing (annual / monthly, per user, euro-zone region): Pro €6.75 / €8.25; Business+ €15 / €18; Enterprise+ — custom quote. The Free plan includes a limited set of AI features.

Other
Per user/month billed annually. Includes basic Slack AI.
standardflat€6.75——
Other
Per user/month billed monthly.
standardflat€8.25——
Other
Per user/month billed annually. Advanced Slack AI.
standardflat€15——
Other
Per user/month billed monthly.
standardflat€18——
Other
Custom pricing (contact sales). Includes enterprise search.
Enterpriseflat———

Capabilities

10 capabilities
Reasoning & Planning
Agency & Action
Communication & Multimodality
Task Specialization

Integrations

Connected apps
Salesforce
Salesforce
Active
Google Drive
Google Drive
Active
Product features
System tools

Security & Enterprise

Security source
Encryption Controls
Encryption at rest and in transit by default; Slack EKM (Enterprise Key Management).
Data Residency
Choice of country/region for storing encrypted data at rest.
Private Networking
Slack AI LLMs run within Slack's AWS VPC.
Audit Logs
Native audit logging (Audit Logs API for Enterprise Grid).
Compliance Controls
DLP, eDiscovery, retention policies, legal holds and a broad certification set.
Enterprise Access
SSO/SAML, domain claiming, enterprise mobility management (EMM).

Slack states customer data never leaves Slack and is not used to train LLMs; models run in Slack's AWS virtual private cloud (VPC). Data is encrypted at rest and in transit.

Notes
Upd. 24 Aug 2026

Certifications and compliance include SOC 2 Type II, SOC 3, ISO/IEC 27001, 27017, 27018, 27701 and 42001, HIPAA, FedRAMP and GDPR compliance. Slack also offers DLP, eDiscovery, retention and legal holds.

Sources

4 sources
Slack AI — oficjalna strona funkcji
Official siteFetched: 24 Aug 2026
Get started with Slack AI (Help Center)
DocumentationFetched: 24 Aug 2026
Slack Pricing
Official siteFetched: 24 Aug 2026
Slack Trust — Security
Official siteFetched: 24 Aug 2026